Time Management for Coaches is Outdated. Try THIS Instead

by Welly Mulia - November 5, 2024

THIS = Energy Management.

How so?

Because everyone on Earth has the same 24 hours. Why is it that some folks can do a lot more within the same time frame?

Answer: By managing their (finite) energy.

I’ll talk more about energy management in just a bit. For now let’s get on the same page. It’s not easy to effectively manage your time when you’re a coach.

Whether you’re a new coach or a seasoned pro, time management isn’t just about being productive – it’s the foundation of a sustainable and thriving coaching business. Insights from Harvard Business Review have been used in the strategies below.

That’s because unlike 9-to-5 jobs, coaching requires flexibility, emotional energy and balance between client sessions and business operations.

Many coaches are great at helping their clients win but not so good at building a profitable business.

Do You Need Time Management Coaching?

To answer that question, we need to be clear about one thing first — that mental fatigue from back to back coaching sessions is real…

time management challenges - mental fatigue is real

(Special thanks to Imgflip for the images)

It’s one of the biggest challenges coaches face. Unlike regular meetings, coaching sessions require intense focus, emotional intelligence and active listening. Coaches often feel guilty when they struggle to balance their work and personal lives, leaving them overwhelmed and frustrated.

When you schedule multiple sessions back to back, you risk draining your mental energy which can impact the quality of your coaching. ICF Global Coaching Study (2020) says professional coaches spend 12-13 hours a week in sessions.

Administrative tasks can be a silent time drain for coaches.

good time management skills required

From session notes to email correspondence these behind the scenes activities can easily eat up 40-50% of your working hours if not managed properly. The key is not to get rid of these tasks but to streamline them through systems and automation.

The internet has allowed coaches to take on clients from all over the world. This is both a blessing and a curse.

Blessing because you reach a much bigger pool of audience, potentially getting you more clients.

Curse because someone’s day time can be your night time, and vice-versa. If you were to accept clients from the other side of the world, you could be sacrificing your night time. This disrupts your sleep time and affects your performance the next day.

Last minute cancellations can also blow your schedule and income to bits.

better work life balance

Coaches lose revenue to cancellations and no-shows. Having a solid cancellation policy isn’t just about protecting your time – it’s about creating accountability and commitment in the coaching relationship.

This is why if you’re unable to effectively use your time and energy, it’s better to seek help– i.e. get time management coaching from a productivity coach.

Conquering Your Schedule

Calendar Blocking: More Than Just Time Slots

Calendar blocking is more than just coloring your calendar. It’s a strategic approach to energy management. When blocking your calendar consider your natural energy cycles. Many people have peak mental clarity in the morning so this is the best time for coaching sessions that require deep insight and complex problem solving.

That’s why time management and productivity is such an important topic. You got to get your priorities right and then set up your calendar accordingly. Nobody can tell you 100% what you should be doing in the morning or afternoon or evening — only you yourself know the answer.

For coaching sessions allocate 75 minute blocks for 60 minute sessions. This extra 15 minutes is a buffer for session wrap up, quick notes and mental reset — which will reduce overwhelm. Without this buffer you’ll run sessions over time or start the next session feeling rushed and unprepared.

Administrative work benefits from batch processing. Instead of spreading administrative tasks throughout the day, dedicate specific blocks (ideally 90-120 minutes) to do all similar tasks at once. This reduces the mental energy lost in context switching and increases overall productivity.

Digital Tools and Automation

Modern coaching requires a solid digital foundation.

For example, personal accountability is important when using digital tools and automation to increase productivity and maintain focus.

Let’s see how to get the most out of each tool:

Dubsado can turn your client onboarding into a breeze. Set up automation sequences to:

  • Send welcome emails with intake forms immediately after booking

  • Deliver contracts for electronic signature

  • Send follow up emails if documents aren’t completed

  • Generate invoices based on package selection

This automation alone can save 3-4 hours per new client.

Practice Better makes ongoing client management a breeze:

  • Integrated calendar management that syncs with multiple platforms

  • Secure messaging that keeps all client communication in one place

  • Document sharing with version control

  • Program templates that can be customized for each client

The platform’s analytics will also help you track client progress and engagement and inform your coaching strategies and business decisions.

Zoom Pro is a must have for virtual coaching. Beyond basic video calls use:

  • The recording function to review sessions for improvement

  • Breakout rooms for group coaching activities

  • Creating recurring meeting links for regular clients with custom waiting room messages

  • Using the whiteboard for visual coaching exercises

Define Your Prime Time: Energy Management

Your prime time is your most valuable resource.

not enough time fitting more hours in the day

Research in chronobiology shows most people have a 2-4 hour window of peak cognitive function. To find yours track your energy levels hourly for a week. Notice when you feel most alert, creative and focused. These are your prime coaching hours.

The time investment into discovering your “optimum time” is well worth it, especially for your productivity now and in the long-term.

For morning focused coaches here’s how to structure your day:

[6:00-7:00] Personal Development

Start with activities that energize you. This could be meditation, exercise or reading. The key is consistency. Research shows coaches who have morning routines report 23% higher job satisfaction and better client outcomes.

[7:00-8:00] Session Preparation

Use this hour to:

  • Review client notes from previous sessions

  • Prepare coaching frameworks for upcoming sessions

  • Check technology and materials

  • Get mentally centered

[8:00-12:00] Prime Coaching Sessions

During these prime hours:

  • Schedule your toughest clients

  • Limit sessions to 3-4 with 15 minute breaks

  • Use the breaks for quick notes and hydration

  • Keep the coaching environment focused

[12:00-13:00] Lunch Break

Never skip this break. Use it to:

  • Get out of your workspace

  • Eat a healthy meal

  • Take a short walk

  • Reset for the afternoon

Boundary Setting for Work-Life Balance

Boundary setting isn’t just about saying no – it’s about creating systems. Here’s how to set professional boundaries that stick:

Set specific times for client communication.

For example:

  • Email responses: 10:00-11:00 AM and 16:00-17:00

  • Voice messages: Respond within 24 business hours

  • Emergency protocols: What is an emergency and how will you handle it

Communicate these boundaries during client onboarding and live them. Research shows clients respect boundaries more when they’re clearly communicated and consistently applied.

Optimizing The Client Experience

Client Onboarding: A Smooth Process

A smooth onboarding process saves time and sets clear expectations. Here’s a breakdown:

Create a Digital Welcome Package with:

  • Coaching philosophy and methodology

  • Communication guidelines and boundaries

  • Session prep instructions

  • Technology requirements and setup guides

  • Payment and cancellation policies

This should be sent automatically through your practice management system upon booking.

Have a structured Intake Process that:

  1. Collects essential information before the first session

  2. Gets client goals and expectations

  3. Assesses client readiness for coaching

  4. Baseline measurements for progress tracking

Documentation Systems: Note Taking

The SOAP note format adapted for coaching makes session documentation easy:

Subjective

  • Client’s current challenges and wins

  • Emotional state and energy levels

  • Progress on previous action items

Objective

  • Behaviors and patterns

  • Actions taken since last session

  • Progress towards goals

Assessment

  • Your professional insight

  • Patterns identified

  • Areas to grow and celebrate

Plan

  • Action items for the client

  • Focus areas for next session

  • Resources to share

Session Efficiency

Pre-Session Preparation: The 20-Minute Formula

Pre-session preparation starts you off on the right foot yet many coaches don’t do it.

work smarter by preparing beforehand

First 10 minutes:

  • Review previous session notes for key action items

  • Check client’s progress

  • Review any email exchanges or messages since last session

  • Identify topics to discuss or explore

Next 5 minutes:

  • Prepare your coaching framework for the session

  • Set up any tools or resources

  • Review client’s long-term goals to ensure alignment

  • Prepare any specific exercises or activities

Final 5 minutes:

  • Make sure all the tech stuff is working

  • Ensure your space is distraction free

  • Review your session structure one final time

Session Management

To stay in flow while on track requires:

Time awareness without clock-watching:

  • Silent vibrating timers at 15 minute intervals

  • Gentle chimes at halfway and 10 minutes to go

  • Position your clock where it’s visible but not distracting

Become a master of productive conversations by:

  • Using the GROW model (Goals, Reality, Options, Way Forward)

  • Strategic silence for deeper reflection

  • Powerful questions to stay on track

  • Transition phrases to get back on track

Growing Your Coaching Business

Group Coaching Program: Impact Without Sacrificing Time

The 3-tier model allows for scalability while maintaining quality:

Foundation Level ($197-297/month)

This entry level program includes:

  • 60-minute monthly group sessions

  • Structured curriculum with action items

  • Access to replays / recordings

  • Templates, frameworks, systems

  • Group support via a community / forum

Mid-Tier ($397-597/month)

All the above, plus:

  • 2 extra monthly group sessions

  • Group weekly accountability check-ins

Premium ($997-1497/month) VIP experience

All the above, plus:

  • 2x monthly private coaching sessions (@ 60 mins)

  • Private Slack channel for direct access (Mon – Fri)

  • 1:1 Quarterly strategy sessions

Passive Income Streams

online courses and digital products - choose

These are online courses / digital products you create once but sell many times over. They’re usually online courses, templates, frameworks, systems, protocols, etc.

Since it almost doesn’t cost you anything extra apart from hosting cost which is super affordable, your profit margin is close to 100% regardless if you sell 1 copy or 1,000 copies.

And the best part?

You can automatically fulfill customers’ purchases via a cart / checkout tool since the customers will download the digital products or access the online course on their own.

No extra effort on your part once you’ve set up the system in your cart / checkout tool.

Seamless Workflow

Your tech stack should work together to create a seamless workflow. They should have these features:

  • Client profiles and history

  • Session scheduling and reminders

  • Payment processing

  • Document storage

  • Progress tracking

  • Communication logs

For content delivery:

  • Use Kajabi for course hosting

  • Integrate Google Drive for resource sharing

  • Use Loom for quick video messages

  • Create branded materials with Canva

For taking payments / orders:

  • Set up automatic recurring billing

  • Configure failed payment recovery

  • Generate automated invoices

  • Track payment analytics

Measuring Success with KPIs

Make sure to track these metrics:

Client Engagement

  • Session attendance rate (90%+)

  • Homework completion

  • Between session communication frequency

  • Program renewal

Business

  • Revenue per coaching hour

  • Client acquisition cost

  • Program completion rate

  • Referrals from existing clients

Personal

  • Energy after sessions

  • Work satisfaction

  • Work-life balance

  • Professional development hours

Remember, time management in coaching is a practice that evolves.

a great coach makes you think

Start with what will have the biggest impact on your situation and add more as you grow. The goal is to have a sustainable, profitable practice that serves you and your clients well.

By putting these systems and strategies in place you’ll not only manage your time better but have a more professional and impactful coaching practice. Your investment in these systems will pay off in client satisfaction, business growth and personal well-being.

FAQs

What are the 3 rules of time management?

The 3 main rules of time management follow the “Eliminate, Delegate, Automate” framework:

1. Eliminate

  • Get rid of tasks that don’t add value

  • Say no to non-essential commitments

  • Get rid of time wasters

  • Stop doing things that don’t align with your goals

2. Delegate

  • Hand off tasks others can do better

  • Share with team members

  • Outsource admin work

  • Use virtual assistants for routine tasks

3. Automate

  • Use technology to do repetitive tasks

  • Set up systems that work for themselves

  • Use scheduling software

  • Create automated email responses and follow-ups

Who is a time management expert?

These are folks who’re recognized for their expertise in time management:

  • Stephen Covey (accomplished author of “The 7 Habits of Highly Effective People”) – famous for his “big rocks” concept and time management matrix

  • David Allen (created the “Getting Things Done” method) – famous for inbox-zero

  • Francesco Cirillo (invented the Pomodoro Technique) – created the 25-minute work sprint

Why is timekeeping important for coaches?

Timekeeping is important for coaches because:

  • It shows respect for clients’ time and money

  • Maintains professional boundaries

  • Ensures all clients get their full session time

  • Prevents schedule overruns that impact other clients

  • Clarifies billing and pricing

  • Prevents coaches from burning out by having structured days

What does a time management coach do?

A time management coach helps clients:

  • Find where their time is being wasted

  • Create customized systems for tasks

  • Develop better habits and routines

  • Set realistic goals and deadlines

  • Break down big projects into smaller ones

  • Overcome procrastination

  • Use productivity tools

  • Balance work and personal life

How can a coach manage their time?

Coaches can manage their time by:

  • Using scheduling software to book

  • Defining work hours

  • Building in breaks between sessions

  • Batching admin work

  • Creating templates for processes

  • Limiting daily client sessions to prevent burnout

  • Using efficient note taking systems

  • Delegating non-coaching tasks when possible

  • Regularly reviewing their schedule

  • Setting aside time for business development

Remember, good time management isn’t about working more hours – it’s about making the most of the hours you work. For coaches, this means finding the right balance between serving clients well and keeping themselves energized and effective.

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